Shipping

Multiple orders that are placed within 24-48 hours of each other may be combined for shipping. We cannot guarantee orders will/will not be combined. If you would like for your orders to ship separately or to be combined, please contact us at [support@organixx.com](https://support.organixx.com/submit_ticket?) or call us at 877-750-6455 to arrange this prior to ordering. https://support.organixx.com/submit_ticket?

Please understand that Organixx is not responsible for incorrect shipping addresses. It is the responsibility of the customer to ensure that all shipping information is correct before placing the order. During order fulfillment, it is very hard for us to change an address. Once an order has shipped, only the customer has the ability to change or alter any address with the courier. Organixx will not contact a courier on your behalf. If a package is undeliverable due to a bad address you will be ...

- When will my order ship? - Orders of 10 items or less will generally ship the same day of purchase if the order is placed before noon ET Monday - Friday. All other orders placed after this time may ship the next business day. Orders placed on the weekend/holiday or during times of higher traffic, such as the release of a new product, this time may be extended. - How will my order ship? - All orders will ship via USPS or FedEx. - We cannot guarantee which method your order will ship. - Wha...

- Lost/Stolen Packages - Organixx will not be responsible for packages that are lost or stolen, where the tracking link shows the package has been delivered. - Organixx will not contact a courier on your behalf to find a lost or stolen package as we do not have the resources to cover this. We have found that couriers prefer to speak with the customer, so the customer will need to contact the courier to find a lost or stolen package. Be sure to ask for the geo-location proof that your package w...

- All purchases will ship from the United States. - For International customers, please be aware of any customs issues or fees prior to placing your order as Organixx is not responsible for orders that are deemed undeliverable in your country. - Please contact your local customs office for the most updated list of products that may not be allowed entry. - Please be aware that we are only able to issue a refund for products that are returned to Organixx. - Organixx will not reimburse/pay cust...