If you request the cancellation of your order after it has shipped, you are responsible for returning the package prior to receiving a refund, including the shipping cost . Requests for cancellations must be made via email to support@organixx.com, within 4 hours of purchase, in order to guarantee we can accommodate your request to cancel shipment after your purchase has been completed.
Please note: When processing your refund, Organixx does not refund the cost of shipping to you for your original order, and it will not be reflected in the amount credit back to you.