We are confident that Organixx provides only high-quality supplements. However, If for any reason you're not happy with your results, simply return your (bottles /canisters/ flex packages) within 1 year of the shipment date. And even if they're completely empty - we'll send you a FULL refund of the product purchase price for all bottles and/or canisters returned. All returns must be made within 1 year (unless otherwise stated on the order page of the product you purchase) from the shipment date. We are unable to process returns for Liquidation Sale items. We are unable to return S&H fees associated with your purchase.
If you would like to return your product, please visit this link:
https://shop.organixx.com/pages/returns
Please enter your order #( Begins with an OX-) along with the email address associated with your order.
Once you report your return, an RMA# will be emailed to you along with further instructions. Please allow 24 hours for that email to be delivered and please don't forget to check your Spam folder.
Once we receive your package we will refund you the total cost of the package less the shipping cost and fees.
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For refunds on orders not placed on our website(s) because of a recommendation you received from us, or that you heard about on one of our websites, please contact the person or company you received your order from directly. Should you need assistance in locating a contact email address for any such person or company, please contact our Customer Success Team online at https://support.organixx.com/submit_ticket or by calling 1 877-750-6455 . We will gladly look up the contact information for the individual or company you placed the order with, where applicable. Please include your name, email, phone number and order number (if applicable) regarding an outside order.
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Packages returned to us refused or undelivered will be refunded in full less the shipping and handling fees. If you are experiencing issues with the shipment of your order, please contact our Customer Success Team online at https://support.
organixx.com or by calling 1 877-750-6455. -
Please note that any free or promotional products received as a bonus to your order must be returned as well to receive full refund.
We’d love to hear any feedback you have when you submit a return request. For damaged or defective products, it would be especially helpful to see a photo of the issue. This helps us process your return faster and improve our quality control.