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Shipping

  • When will my order ship?
    • Orders generally ship within 48 hours of purchase. During times of higher traffic, such as the release of a new product, this time may be extended.
       
  • How will my order ship?
    • All orders will ship via DHL. 
      • If you are in the United States, DHL will transfer your order to your local post office to be delivered by USPS.  
      • If you are international, DHL will either deliver directly to you or will transfer to your local courier for delivery.
         
  • What do you charge for shipping rates?
    • Shipping fees vary by the amount of purchase. Please review your cart before submitting your order for accurate shipping costs.
       
  • Where can I find my tracking information?
    • All shipped orders should receive a shipping confirmation email.  Your tracking information link is located within that email.  
    • Feel free to contact our friendly Customer Success team at support@organixx.com.  We will be happy to help you with your tracking information.
       
  • What are the expected shipping time frames?
    • Domestic orders are normally delivered within 5-7 business days from the ship date. 

    • International orders are normally delivered within 2-4 weeks from the ship date. 

    • Please keep in mind that this is from ship date, not order date.  This also does not include customs processing time for international orders. In cases such as this, we ask that you allow 6-8 weeks for delivery. 

      *These are only estimates and may vary depending on a variety of circumstances, such as delays related to Covid-19.